ClawCloud has officially released an important announcement stating that all VPS & VDS and related hosting services will be permanently discontinued on June 30, 2026. According to the company, this decision was made following business evaluations and strategic planning considerations.
For users currently utilizing ClawCloud VPS, VDS, cloud servers, and related hosting services, the coming month will serve as a critical period for data migration and refund applications. This article summarizes the official announcement and highlights the key dates, refund policies, and important actions users should take.
Official Announcement:
[Important Notice] ClawCloud VPS and Related Services Discontinuation & Refund Arrangement Announcement – CLAWCLOUD
ClawCloud Service Shutdown Timeline
According to the official announcement, ClawCloud has established a clear schedule for the discontinuation of its services.
June 1, 2026
Effective immediately, the following activities have been suspended:
- New user registrations
- New service purchases
- Service renewals
- Plan upgrades
- Product modification requests
This means existing customers will no longer be able to purchase, renew, or extend any affected services.
June 1 – June 30, 2026
This period serves as the official migration and refund application window.
During this time:
- Users must back up their own data
- Users should migrate workloads to alternative providers
- Eligible customers may submit refund requests
- Existing services will remain operational until shutdown
June 30, 2026, 24:00
All affected services will be officially terminated.
According to ClawCloud:
- Server instances will be forcibly shut down
- All associated data will be permanently destroyed
- The refund application portal will be closed simultaneously
Therefore, users should complete all data exports and service migrations before this deadline.
ClawCloud Refund Policy Explained
For prepaid services, ClawCloud will process refunds based on the proportion of remaining unused service time.
The official announcement specifies the following rules.
1. Refunds Will Be Returned to the Original Payment Method
All refunds can only be issued through the original payment channel.
Examples include:
- PayPal payments refunded to the original PayPal account
- Credit card payments refunded to the original credit card
- Other payment methods refunded to the original payment account
This requirement is determined by payment gateway regulations and cannot be changed by users.
2. Some Transferred Instances May Not Qualify for Refunds
ClawCloud specifically noted:
If a server instance was obtained through an account transfer and the current account has never made a renewal payment or any direct payment for that instance, the current account will not be eligible to request a refund.
Reasons include:
- No payment record exists under the current account
- The system cannot process an original-payment refund
- The refund eligibility requirements are not met
Such refund requests will be rejected.
3. No Refund Processing Fees
For this refund program:
- No refund handling fees will be charged
- Refund amounts will be calculated proportionally based on the remaining service period
How to Submit a Refund Request
ClawCloud requires users to submit refund requests through its ticketing system.
To speed up the review process, the company has provided the following guidelines.
The Ticket Title Must Include “Refund”
Suggested ticket titles include:
- VPS Refund Request
- ClawCloud Refund Request
- Cloud Server Refund Request
This helps support staff quickly identify refund-related tickets.
Associate the Correct Server Instance
When submitting a ticket, users must select and associate the specific server instance for which the refund is being requested.
One Ticket per Server Instance
If you own multiple servers:
✅ Submit a separate ticket for each server
❌ Do not request refunds for multiple servers within a single ticket
This is an official requirement outlined by ClawCloud.
What Should Users Do Now?
For existing customers, the most important actions to take immediately include the following.
1. Back Up Important Data Immediately
This includes, but is not limited to:
- Website files
- Databases
- Configuration files
- Docker container data
- Application and system logs
Since ClawCloud has clearly stated that all data will be permanently destroyed after service termination, users should avoid waiting until the final days to perform backups.
2. Complete Service Migration Early
Users are encouraged to complete:
- DNS updates
- Website migrations
- Data synchronization
- Email service migration
- Application testing and validation
Allowing sufficient time for migration reduces the risk of service disruption.
3. Verify Refund Eligibility
Users should check:
- Whether the service is prepaid
- Whether there is remaining service time
- Whether valid payment records exist
Eligible users should submit refund requests as soon as possible.
What Does the ClawCloud Shutdown Mean?
Based on the announcement, ClawCloud is completely exiting the VPS and related hosting services market.
The most direct impacts on existing customers include:
- Existing services can no longer be renewed
- All workloads must be migrated before June 30
- Servers will be shut down after the deadline
- All data will be permanently deleted
Whether you are an individual website owner, developer, or enterprise customer, the next 30 days should be treated as a critical transition period for planning and executing a migration strategy.
Conclusion
According to the official ClawCloud announcement:
- New purchases, renewals, and upgrades were suspended on June 1, 2026;
- Migration and refund requests are accepted from June 1 through June 30, 2026;
- All affected services will be permanently terminated at 24:00 on June 30, 2026;
- Eligible prepaid users may request proportional refunds based on their remaining service period;
- Refunds will only be returned to the original payment method;
- Users must complete data backups and service migrations before the shutdown date.
For users still running workloads on ClawCloud VPS, the priority should not be waiting for further announcements, but rather backing up data immediately, planning a migration strategy, and completing refund applications and service transitions within the specified timeframe to avoid business disruption.
